Welcome to BithisPrints.com, your premier destination for personalized print-on-demand mugs and wall arts, including posters, frames, and canvas prints. By accessing or using our website and services, you agree to be bound by the terms and conditions set forth below. If you do not agree to all of these terms, please do not use our services.

1. Product Policy

Our products are customized and printed on demand based on your specifications. Due to the personalized nature of our products:

  • Refunds and Returns: Products cannot be refunded or returned simply because a customer does not want an item or the product did not meet expectations in terms of personal taste. Refunds or returns are only available for issues such as failure of delivery, receipt of the wrong item, or missing items, and are subject to our approval. Customers wishing to request a refund or return must follow the steps outlined in our Refund and Returns Policy.
  • Exchange: We do not offer exchanges since our products are made to order.

2. Shipping and Delivery

  • Shipping Rates: Shipping rates vary based on the destination, size, and weight of the package. Shipping costs will be calculated and displayed at checkout.
  • Delivery Times: Delivery times are estimates and can be affected by factors outside of our control, including, but not limited to, weather conditions, customs delays, and postal service disruptions. We strive to ensure timely delivery but cannot guarantee specific delivery dates.
  • International Shipments: For international shipments, customers are responsible for any customs, duties, or taxes imposed by their country.

3. Privacy and Data Protection

We are committed to protecting the privacy and security of our customers. Our Privacy Policy outlines how we collect, use, and protect your information. Key points include:

  • Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and improve our services.
  • Account Creation: Creating an account on our website allows you to track orders, leave reviews, and streamline the checkout process. You are responsible for maintaining the confidentiality of your account information.
  • Reviews: We encourage customers to leave reviews of our products. By posting a review, you grant us permission to display, modify, and distribute your review on our website and in promotional materials.
  • Third-Party Payment Processors: We use reputable third-party payment processors to securely handle payment transactions. We do not store your credit card information on our servers.

4. Intellectual Property Rights

The content on our website, including but not limited to text, graphics, logos, and images, is the property of BithisPrints.com or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

5. Limitation of Liability

BithisPrints.com shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or for cost of procurement of substitute goods and services.

6. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website and services following any changes signifies your agreement to the new terms.

7. Contact Us

If you have any questions about these terms and conditions, please contact us at Contact Us.